All
not Parts of your system can become lean
Conventional organizations lead to sub optimization.
But lean manufacturing as a system hates this. What is the meaning
of word sub optimization in lean manufacturing context? Let me
explain to you.
Conventional organizations are created around
functional and departmentalized thinking. Similar functions are
centralized and that entity is known as a department. Examples
for departments are production, accounts and human resources.
In a conventional management individual departments operate in
their own. Each department has it’s own set of targets to
achieve. Performance of that particular department is measured
against these key performance indicators or KPIs. For an example
production department will work to achieve it’s target in
efficiency while human resource department will work on keeping
to it’s KPI in achieving low labor turnovers. Let’s
say every department achieved their own individual targets. Still
will this organization e effective. In the general case it is
not.
One of the main problems any conventional organization
face is their inability to focus on customer. The reason is simple.
It is sub optimization. Your customer won’t mind how efficient
your production facility is. Customers will only see your products.
They want to get good quality products for lower prices and with
shorter lead times. They might also consider about the environmental
impacts and other social compliance standards when they buy products.
How are you going to produce something valuable for your customer
with a system which is fully focused on it’s own operations.
Lean treats sub optimization as an enemy due
to it’s incapability to stand up to the customers requirement.
Organization is a single entity from the customer point of view.
Then the total organization must be focused on delivering value
to the customer. Parts of that organization called departments
can not deliver this value to the customer.
One of the biggest mistakes many organizations
make in their lean efforts is thinking of making their individual
departments lean. It is true that any efforts should have a starting
point. Lean
implementation is not an exception. But if your starting
point itself is wrong then your system will be a failure for sure.
Before thinking about implementing lean manufacturing in your
organization get use to customer focused thinking. Start to think
how you as an organization can deliver value to your customer.
Lean efforts should start at least within your full organization
not in parts of it.
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