Imposed Vs Inbuilt QualityAny manufacturer has an obvious question. That is “How am I going to improve the quality?” this question is good. But if your answer is good quality control method, then you are wrong. The answer should be inbuilt quality, where the system it self assure the quality of the product. Why you need a quality control system in place. Simply because you expect your system to produce low quality goods. Why do you think your system can make mistakes and quality defects? Because your system itself is proven to make errors. Can’t you re define your system so that you will no longer expect quality defects. The answer is you can do this. Lean manufacturing proposes to do this. Lean manufacturing do not talk about quality control. It always talks about quality assurance. Your system must produce the quality. The quality must not be imposed on it. You must be able to trust your system to produce the quality. Think about a place where there are no set of people to check the quality of the others work. A place where people doing the work will be responsible for the quality of the work they do. This is what lean manufacturers are doing. Imagine how many hours they might be saving due to this trust. How much money they are saving on defective products. How happy and responsible their workforce is. People will do more mistakes when there are separate set of people to check their work for quality. When they are responsible for them selves they will make sure the work is perfect. |
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