Results Vs
Process
Any process must be result oriented. Results
are the thing which counts at the end. After saying that, what
will happen if all the people are looking only at the results?
There is a serious danger of not been able to see the problems
the system has. The system will be loosing on hundreds of opportunities,
where it can be improved. Let me explain this little more. Think
the equation below.
1+1=2 and also 3+(-1)=2
Both equations gives us the same result. But don’t you think
that the second is loosing something. What if there is no minus
there. This is how you will loose money and other resources when
you are only dependent on results.
If you think in a process oriented manner, the
system will be thinking about the process to produce the result.
You will not be thinking simply “ How I can get the result”,
but also you will be thinking “ What is the path I should
use”. With a defined path, any system is much more stable.
System has very few variables to satisfy. Therefore, you know
your system very well. The system is well defined. Even a new
comer can adhere to the system very easily. If you want to improve
your system, it is also very easy because you know you’re
your system very well.
Knowing what you need is very important. But
having the map to get there is even more important.
|